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    API Reference ↗
    Data connectivity & integrationAvailable connectorsZendesk

    Zendesk

    The Zendesk connector is a Palantir-provided driver for Zendesk.

    To create a new Zendesk source, follow the standard setup flow for Palantir-provided drivers, then use the sections below for Zendesk-specific configuration and networking. For the complete property reference, see the official Zendesk driver documentation ↗.

    Supported capabilities

    CapabilityStatus
    Exploration🟢 Generally available
    Batch syncs🟢 Generally available
    Incremental🟢 Generally available
    OAuth 2.0 authentication🟢 Generally available
    Table exports🟢 Generally available

    Configuration

    The properties below are mandatory or recommended.

    PropertyRequired?DescriptionDefault
    AuthScheme ↗MandatoryWhether to connect to Zendesk with User/(Password/APIToken), or OAuth.Basic
    URL ↗MandatoryThe URL is your Zendesk Support URL.https://{subdomain}.zendesk.com
    ApiToken ↗RecommendedAPI token of the currently authenticated user.—
    InitiateOAuth ↗RecommendedSpecifies the process for obtaining or refreshing the OAuth access token, which maintains user access while an authenticated, authorized user is working.REFRESH
    OAuthClientId ↗RecommendedSpecifies the client Id that was assigned when the custom OAuth application was created. (Also known as the consumer key.) This ID registers the custom application with the OAuth authorization server.—
    OAuthClientSecret ↗RecommendedSpecifies the client secret that was assigned when the custom OAuth application was created. (Also known as the consumer secret). This secret registers the custom application with the OAuth authorization server.—
    User ↗RecommendedSpecifies the user ID of the authenticating Zendesk user account.—

    Networking

    The table below lists the domains that the source must be able to access to run.

    For each domain, add a corresponding egress policy. If the source is hosted on-premises and not directly reachable from Foundry, use an agent proxy egress policy instead. The agent host itself must also be able to reach the listed domains. See using an agent as a proxy for details.

    DomainRequired
    <URL>Always. URL connection property (i.e., URL='https://subdomain.zendesk.com')

    OAuth 2.0 authentication

    This connector supports OAuth 2.0 authentication. Follow the OAuth 2.0 guidance for Palantir-provided drivers to configure and authorize the connection.

    Table exports

    This connector supports table exports. Learn how to set up a table export.