Muting, pausing, and expiration

Automations can be muted, paused, or configured to expire.

Muting an automation

Automations can be muted by users or automatically by the system. When an automation is muted, the condition continues to be evaluated and activity is still recorded. However, no effects will be triggered. The automation can be unmuted at any time by a user with an Editor role on the automation.

Auto-mute

When the Auto-mute this automation setting is enabled, the automation will automatically mute when all effects fail for at least 80% of the past 30 events.

Pausing an automation

While an automation is paused, scheduled and live triggers do not run. You can still run the automation manually or retry events; the interface warns that scheduled and live triggers remain disabled. Pausing also interrupts active executions. A user with an Editor role on the automation can resume it at any time.

Automation expiration

Automations can be configured to have an expiration date or to run indefinitely. The longest permitted expiration date is six months from the present time. The expiration date can be updated at any time by a user with an Editor role on the automation.

The expiration date can be viewed and modified in the Summary tab of the automation edit wizard. Click on an automation to view the automation overview panel and then select Edit automation. Then, open the Summary tab to access the expiration date configuration.