After configuring a SAML 2.0 integration, click the back arrow at the top of the page and expand the Multi-factor authentication section to select a multi-factor authentication method for your users.
If you are unable to generate codes for multi-factor authentication, or if a user in your organization requires a multi-factor authentication reset, first check with your organization’s IT team to find out how your multi-factor authentication is managed.
If your multi-factor authentication is managed by your organization's IT through your identity provider
Your IT team will need to manage any reset requests.
If your multi-factor authentication is managed in Foundry
A Foundry Platform Administrator in your organization can reset two-factor authentication/multi-factor authentication with the following steps:
In Foundry, go to Account > Settings from the bottom left corner of the browser.
Under Platform Settings, select Users.
Search for the user in question, and select their name from the list.
A sidebar should appear with an option to Reset two-factor auth method.... Select this option.
In the confirmation screen, confirm you would like to complete the reset.
Upon confirmation, you will receive a success message and the user should receive communications regarding next steps to reset their multi-factor authentication method.